PRACTICE MANAGEMENT | NOV-DEC 2024 ISSUE

Strategies for Implementing a Successful Body Contouring Business

Strategies for Implementing a Successful Body Contouring Business
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The demand for non-invasive body contouring procedures continues to increase. With several body contouring devices emerging as popular alternatives to surgery, many aesthetic medicine practices are considering expanding into this market to grow their existing businesses. Whether you are new to the service line or currently own a body contouring device, developing a strong strategy for success should be the priority. This article will explore considerations for running a successful body contouring business—from understanding the financial impact on your practice to building a strong service foundation and providing an exceptional patient experience.

LEARNING OBJECTIVES

  • Prioritizing internal marketing channels because they often require little to no monetary investment, but can lead to large returns.
  • Providing personalized treatment plans to enhance effectiveness of the procedure and demonstrate your commitment to providing individualized care.
  • Creating multiple package options may be a successful best practice.

SKILLED AND CERTIFIED STAFF

Your staff plays a vital role in the success of your body contouring business. Your device manufacturer’s practice development manager should play an essential role in training your staff, from telephone skills to consultation techniques. From a patient’s first interaction with your practice to post-treatment photos, an appropriately trained staff is vital. Your front desk staff are your “directors of first impressions.” They are often the first point of contact with a patient and may be instrumental in converting inquiries into consultations. Investing in phone skills and product training for all patient-facing staff is critical to a practice’s body contouring success.

Consultation training may teach your team to effectively create the opportunity to build rapport with potential patients by offering thorough and informative consultations. A comprehensive consultation process can significantly increase the conversion rate of consultations into treatments. One size does not fit all when it comes to non-invasive body contouring. Develop personalized treatment plans for each client based on their specific goals and body type. This approach may enhance the effectiveness of the procedure and demonstrate your commitment to providing individualized care.

A transparent conversation about pricing may be part of an effective consultation. Creating multiple package options (good, better, best) may be a successful best practice. It may be worth researching your market and familiarizing yourself with vendor pricing recommendations. Ultimately, the most successful practices feel comfortable and confident in their value propositions. In other words, they love their pricing. There is a big difference between a non-invasive body contouring treatment being considered expensive versus worth it.

Your body contouring specialist’s abilities to convert consultations to treatment may help determine your success. Everyone plays an important part in the process. Encourage continuous training to keep your team at the top of their game. If there are opportunities to attend the device manufacturer’s training programs, the most successful practices will take advantage.

MARKETING AND BRANDING

Before you invest heavily in external marketing channels, prioritize internal marketing. Internal marketing channels often require little to no monetary investment but may lead to large returns. If possible, mining your manufacturer’s patient loyalty program data will provide lists of patients already coming into your practice with expiring points, gift cards, and other offers. Converting your existing patients into body contouring patients should be the practice’s priority before expanding into paid external channels. In-office branding, educational events (in-office or virtual), and live demonstrations may all be effective internal marketing strategies. If your non-invasive body contouring device manufacturer provides a practice development manager as a resource, that person can also help you develop and implement effective marketing tactics.

Effective marketing and branding are essential and may result in attracting and retaining clients. In recent years, there has been a shift in marketing ROI. We recommend focusing paid campaigns on digital marketing. Develop a strong online presence through a professional website and active social media profiles. Showcase before-and-after photos of satisfied clients, share educational content about body contouring, and engage with your audience regularly. Invest in search engine optimization (SEO) to ensure your website ranks well in search engine results when potential clients are looking for non-invasive body contouring services in your area. Consider paid advertising campaigns to boost your online visibility.

The demand for non-invasive body contouring is growing year over year. Capitalizing on this opportunity may lead to an additional and lucrative revenue stream for your practice. You can create a thriving body contouring business that exceeds your goals and expectations. Your strategy may include investing in training, offering personalized treatments, maintaining high standards of staff, investing in the latest technology, and implementing effective marketing strategies. Stay informed about industry trends, continuously improve your services, and prioritize customer satisfaction to ensure long-term success in this competitive field.

AT A GLANCE

  • Capitalizing on the demand for non-invasive body contouring may lead to additional and lucrative revenue for your practice.
  • If there are opportunities to attend the device manufacturer’s training programs, the most successful practices will take advantage.
  • A top marketing priority should be converting your existing patients into body contouring patients before expanding into paid external channels.
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