Industry Responds to COVID-19: ISPA Offers New Checklist for Reopening Spas after COVID-19
The International SPA Association (ISPA) is rolling out the first components of the ISPA COVID-19 Reopening Toolkit including an expansive Spa Reopening Checklist to help guide spas through the process, communications templates to guide their marketing efforts and updated spa sanitation and hygiene standards.
All documents are fully customizable to provide spas of all types, sizes, and locations with the ability to implement applicable components side-by-side with their spa industry peers.
“Consumers need access to spas now more than ever due to the stressors generated from dealing with a pandemic,” says ISPA President, Lynne McNees, in a news release. “The spa industry is committed to closely following the reopening guidelines established by various governing bodies across the globe and working cohesively to reintroduce spa back to the consumer in the safest manner possible.”
During the initial reopening phase, some of the changes spa-goers may experience when visiting the spa include:
- More restrictions in communal and fitness spaces due to social distancing requirements
- Reduced capacity within the spa
- Required commitment from guests to not visit the spa if they have a fever or have been exposed to COVID-19
- Additional personal protective equipment worn by service providers, dependent upon the treatment
- Visible signage highlighting sanitation and hygiene standards
- Removal of shared product testers, shared spa treatment menus and/or communal food/beverage amenities
- Reduced touch or touchless payment and check-in options.
Additional ISPA resources will be released throughout the next month.