One Step Closer: Price Transparency in Health Care

It’s official! Price transparency in health care is closer to reality. President Trump released new rules requiring hospitals to publish their charges and negotiated rates. You may be thinking, “Oh, This doesn’t affect me! It only affects hospitals and their employed physicians.” But make no mistake: This affects all physicians!

why Price Transparency in Health care Will Affect Everyone

As hospitals begin to show their prices, the consumer’s mindset will change. Once they realize hospitals are displaying pricing, consumers will expect pricing information for all health care services. That means from all doctors, whether you’re employed by a hospital or not. So while the law may not affect you directly, it definitely affects you indirectly.

Another way to look at it is from the perspective of a Millennial. They have easy access to the cost, ingredients, and details of most everything via their Smartphone. But if they’ve ever sought out health care services, confusion has ensued. They thought to themselves, “How can I not know the cost of something that’s potentially very expensive, before I purchase it?” As they have grown up in an Amazon world, and continue to grow older, they will expect and demand price transparency in health care, just like there is price transparency in other aspects of their lives.

The New Rules

So what exactly is contained in these new rules? Most would argue that the rules go further than expected. Based on the initial proposal in June, many thought the Trump Administration would only require hospitals to post their negotiated rates. That would still be a big improvement over the previous rule requiring only chargemaster rates—which no one actually pays.

In addition to the negotiated rates for facility fees and their employed physician fees, the new rule states that hospitals must also disclose the negotiated rates for medications and supplies. Specifically, the rule requires hospitals to list negotiated rates for 300 “shoppable services,” listing 70 in the rule and allowing the hospitals to come up with the other 230.

Aside from the payer-specific negotiated rates, the hospital must also list the gross charges, discounted cash prices, de-identified minimum negotiated charges, and de-identified maximum negotiated charges according to Becker’s Healthcare Review.

The Biggest Surprise

The Trump Administration also proposed requiring insurers to list their negotiated rates with various facilities and doctors. Basically the administration is working this from two angles. Hospitals would list negotiated rates with various insurers, and insurers would list their negotiated rates with hospitals! Somewhere in there, the consumer would find the truth and be able to compare pricing.

There’s no reason to think hospitals and insurers will try their best when being forced to do something they are reluctant to do; the posted rates will be difficult to navigate. This presents an opportunity for the rest of us in the health care industry.

Physicians Shouldn’t Wait!

Physicians and independent practitioners need to get ahead of the curve. Don’t wait for hospitals and insurers to list your rates. Price transparency, when done correctly, can be a customer service satisfier. Whether it’s providing the consumer the bundled rate, the negotiated rate or the cash rate for their health care services, the consumer will find it much easier to determine their costs through the physician’s site rather than a clunky hospital or insurer’s site. None of this will be easy, but doing the right thing rarely is.